Purchasing artwork

Payment:
For Internet purchases, payment can be made by bank transfer, certified cashier's check, or PayPal and international wire transfers. If you chose a bank transfer, please contact us for instructions. For purchases at the studio, we accept cash, Square payments, checks drawn on a local bank in Minnesota, Wisconsin, Iowa and the Dakotas. 

PayPal
For Internet purchases, payment by PayPal is accepted. Paypal has a very high level of security, customer privacy and protection, and all transactions are performed over maximum security SSL encryption and your account details are not stored or made available to us in any way.

Shipping and delivery
We normally ship by Fed-Ex, UPS or other standard courier at your cost. We may charge a modest handling fee to prepare and package the artwork before shipping. We try to have the artwork arrive within seven days of order confirmation. Buyer may chose to specify the courier and level of delivery (overnight, ground, etc.).

Cancellation/refunds
You may cancel your order for any reason up to seven days after you receive the artwork (the statutory minimum is seven days). Notice of cancellation must be received in writing. Artwork must be returned in the original condition and shipped at your cost. Returned artwork must be securely wrapped and packaged in the original packaging or similar equivalent. Once the returned artwork has been received and checked, you will be issued a full refund, usually via the same payment method used for purchase.

Insurance
It is strongly recommended that the buyer purchase insurance to cover the full value of the artwork during shipping. The seller is not responsible for goods damaged during shipment.

Copyright information
As copyright holders, artists hold exclusive rights to reproduce their artwork, distribute copies or images of their work (for example, giclee prints or notecards), make derivative works, and present or make displays of their work. Please be informed that a buyer purchases and owns an original work of art, however the artist retains and reserves all rights to the image.

Customer service
Our customer service number is (01) 651 649 1606, and email is eckma001@umn.edu. We generally respond within one day.

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